No Questions Asked- Full Refund
We stand behind the quality of our products at ChiefStop. If you're not completely satisfied with your purchase, we offer a hassle-free return policy:
- Timeframe: You have 30 days from the date of delivery to initiate a return.
- Condition: Items must be unused, in their original packaging, and in the same condition as received.
- Refund Process: Contact our customer support team to initiate the return. Once we receive the returned item, a full refund will be issued to your original payment method.
- No Questions Asked: We believe in simplicity. There's no need to explain your decision; we'll process your refund promptly.
Replacements:
If a product is delivered damaged or defective, you must send us a high-quality image or video of the damage or defect in order for a replacement to be issued.
If your order has been in transit longer than 5 days outside of the estimated delivery window of the country the order is being shipped to, we will issue a replacement order to be shipped.
Lost or Stolen Packages
For lost in transit or stolen packages, there's two options available to you. We can either refund you for the entire order (if you have already refunded your customer) OR we will ship out a single replacement per order, free of charge -- it's completely up to you.
